Services

Elemental Data Collection has a state-of-the-art CATI call center that is fully equipped with remote monitoring access for our clients. As part of our quality control standards, Elemental Data Collection Inc. monitors 20% of all completed interviews. The industry standard is to monitor 10%, but it’s in our nature to strive for better, as we like to ensure the highest quality in our data collection. All market research interviewers are either in the process of completing or have completed their post-secondary education. We are capable of interviewing in multiple languages, with English, French and Spanish being the most frequently requested. Through our close relationships with local universities, colleges and embassies, we have access to most languages in order to meet specific project needs. With our interviewing shifts running from 9 am to 9:30 pm (local time) weekdays and 10 am to 7 pm (local time) on weekends, Elemental Data Collection is fully capable of completing projects in short time periods and can meet aggressive timeframes. Ask us about our elite interviewing teams (including B2B specialists)